Private Seller Privacy Policy
At DealerBids.io ("DealerBids," "we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our website, services, and any associated digital platforms.
1. Information We Collect
We collect personal information to facilitate dealer offers, appointment scheduling, and improve our services. Information collected may include:
- Contact details: name, email, phone number, mailing address
- Vehicle information: year, make, model, VIN, condition
- Communication contents: messages, call transcripts, appointment preferences
- Usage data: IP address, browser type, device identifiers, referral URL, and activity on our website
- Lead source: how you arrived at DealerBids (e.g., Facebook, referral partner, direct link)
2. How We Use Your Information
We use your information to:
- Connect you with participating dealerships
- Facilitate offer reviews and appointment scheduling
- Communicate with you regarding your request
- Improve our services, user experience, and marketing efforts
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Participating dealerships for the purpose of providing vehicle offers
- Service providers that help us operate our platform (e.g., hosting, communication tools, analytics)
- Law enforcement, regulators, or legal counsel, if required by law or necessary to protect our rights
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand user behavior
- Optimize website performance
- Personalize your experience
You may disable cookies via your browser settings, though some site features may not function properly.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including compliance with legal, tax, and operational obligations. You may request data deletion at any time (see Section 7).
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Limit data processing in certain circumstances
To exercise these rights, email us at support@dealerbids.io. To opt out of marketing, click the "unsubscribe" link in our emails.
7. Data Security
We take reasonable administrative, technical, and physical measures to safeguard your information. However, no system is entirely secure, and we cannot guarantee absolute protection.
8. Children's Privacy
DealerBids does not knowingly collect information from children under 13. Our services are intended for users age 18 and older.
9. Legal Basis for Processing (GDPR and U.S. State Laws)
If you are located in the EU or governed by similar laws, we process your personal data based on:
- Your consent
- The need to fulfill a contract
- Our legitimate interest in providing services
- Legal compliance
We also comply with applicable U.S. privacy regulations, including the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), and Texas Data Privacy and Security Act (TDPSA).
10. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date.
11. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact us:
DealerBids.io
Attn: Privacy Team
Support@dealerbids.io